Care Guide
Size Guide
Each purchase of a product from Tigerbob demonstrates your commitment to ethical production and supply chain innovation. Our garments are made on-demand in your requested size. We do not carry any clothing stock at our factory.
The number one reason for returns is errors in sizing and fit. Please check our detailed size charts of our garments below for assistance. We cannot be responsible for the purchase of incorrect sizes and will not accept returns or issue refunds due to incorrect sizing.
If you have any questions about what size to purchase or what fit you would prefer, please contact us so we can help you make the best decision.
SIZE CHARTS
We use "flat lay measurements" for our garments to ensure you can find your perfect fit.
Our product listings include the corresponding size chart for that garment in the image gallery, for reference.
As an example, below is the size chart for our Tigerbob hoodies.
HOW TO MEASURE
Our size charts provide measurements for the garment's body length, sleeve length, and chest width. You can use these measurements and compare to another sweater in your closet with the desired fit.
You can also use these measurements and compare to the measurements on your body.
In either case, sewing tape measure is the best tool for accuracy. If you don’t have one, a non-stretchy string with a ruler/yardstick can be used.
A (BODY LENGTH)
Measurement from the highest point of the shoulder to the bottom of the hem.
Comparing to your garment: Button or zip up your garment front and lay it flat with the back of the garment facing up. Place the measuring tape at the seam where the collar attaches to the body of your garment and measure straight down the middle of the back to the hem's edge.
Comparing to your body measurement: For best results we recommend that you compare not to your body but to a garment you already have that fits you well.
B (CHEST WIDTH)
Measurement of the width of the garment below the armpit.
Comparing to your garment: Place the measuring tape on the fold of the body of your garment under the sleeve where it attaches to the body of the garment (armpit), and measure across to the same point on the other side of the garment.
The measurement seen in the chart refers to the width of the chest when lying flat. Double this figure to get chest circumference.
Comparing to your body measurement: Double the width shown in the size chart to get chest circumference. Then, measure yourself at the apex (largest point) of your chest and around your back at the same level. Compare the numbers you calculated to understand the best fit. Allow at least 2-4” ease (or more, depending on your desired fit) in chest measurement when comparing to the garment.
C (SLEEVE LENGTH)
Measurement of the sleeve from center back of the garment's collar to the cuff's edge.
Comparing to your garment: Lay your garment flat with the back facing up. Extend one sleeve out to the side and smooth it out as much as possible. Start the tape measure at the center back, just below the collar, at the shoulder seam where the sleeve begins. Measure out to the edge of the cuff.
Comparing to your body measurement: For best results we recommend that you compare not to your body but to a garment you already have that fits you well.
For a perfect sleeve, the shoulder seam should rest at the edge of your shoulder, just where it begins to slope (not resting atop your shoulder or drooping down to your upper arm). Please note that our garments are designed to be oversized. Sleeves should bunch up at the wrists slightly on shorter customers and be considered normal length on taller customers.
Still have size questions? Please do not hesitate to contact us so we can provide guidance on sizing and help you make the best decision.
Cleaning Guide
Our garments should not be cleaned after every wear. We suggest you clean your Tigerbob garments every seven to ten wears, and at the end of each winter season.
Provide yourself 15 to 20 minutes to hand wash your sweaters, plus drying time.
TO CLEAN
Fill a clean sink or basin with lukewarm water (never hot water – 20°C/70°F or lower). Add gentle detergent, no-rinse detergent, specialized cashmere/wool shampoo, or baby shampoo to the water and stir to dissolve evenly.
Submerge your sweater in the water, and move it around to loosen up any dirt. Let the sweater soak in the soapy water for about 15 minutes, giving it a few gentle swirls every now and then.
When ready to rinse, empty your sink or basin and refill it with clean water. Re-submerge the sweater, moving it gently to remove soap. Repeat as necessary until the sweater is devoid of suds and water washes clear. Be gentle – agitation and excessive running water can damage the garment.
Gently squeeze out the excess water, but do not wring the garment for it will lose its shape.
TO DRY
Lay a bath towel flat on a surface, place your sweater on top of the towel, and then roll both together slowly, squeezing gently to remove excess water.
Once complete, unroll and reshape the garment on the towel. Lay it flat to dry completely. Never tumble dry or hang dry your garment, as this will stretch and misshape the garment.
FOR STAINS
Treat any stains as quickly as possible. Dried and set-in stains are much more difficult to remove. Do not use bleach or harsh chemicals.
To remove a stain, put a small amount of detergent or baby shampoo on a cotton swab and rub it into the stain. Let it sit for at least 30 minutes before rinsing out the stain with lukewarm water. Proceed with cleaning and drying the garment normally if desired.
OTHER NOTES
What is pilling?
Tiny yarn balls form on knitted clothes caused by the migration of shorter fibers to the fabric surface, typically due to friction. Pilling is a common and natural occurrence. Removing pills does not impact the shape of the garment.
Use a long-handled boar-bristle cashmere brush to help remove lint, fuzz, and dust between wears and washes. A sweater comb will also help remove stray pills, without damaging the knit.
Does Cashmere and Merino Wool shrink?
Agitation (friction) and heat will cause sweater fibers to compact and felt, causing shrinking. Do not place your garment in the washer or dryer, avoid excessive running water when washing, and do not clean your garment in hot water.
Snagging
Our garments are knitted from fine yarn. Be careful around zippers, fasteners, straps, hooks, and jewelry, as they can pull, snag, and tear the fibers. Be especially mindful if your garment has visible floats – longer pieces of yarn found on the inverse of colorful patterns and designs.
Storage
Fold your garment to store. Do not use a hanger as it will ruin the shape over time. When placing your garment in long-term storage, use a garment bag or box, or both. Since cashmere attracts moths, we recommend placing a moth repellent, such as cedar wood, in the box.
Have further questions? Please check our Store Policies and FAQ before contacting us for further assistance.